The Quick Version: if you should be on the lookout for a unique engagement ring or special wedding gift, Leibish & Co. has a sturdy stock of top-notch, colourful, and conflict-free diamonds and gemstones. The family-run business happens to be operating online since 1998 with a personal touch with which has attained recurring business the world over. Leibish & Co. makes it simple purchasing free stones or even to use their no-cost “Design your own personal” tool to carry your own perfect piece of jewellery your. With many years of experience and strong craftsmanship under their gear, Leibish & Co. is on the verge of expanding their supply to watches along with other add-ons.
When Leibish Polnauer launched his first web diamond company in 1998, it got nearly an entire day to upload just one image and explanation to their internet site â but he was a visionary exactly who watched possible inside the fledgling field of e-commerce. “as he sees the possibility in a notion, he will probably do everything in the power to advance with-it,” stated Benji Margolese, Director of information promotional for Leibish & Co.
Leibish developed a successful, family-run operation along with his girlfriend and children providing in authority positions. They will have cultivated an effective online business with practices located throughout the world. Leibish & Co. is actually a leader in unique coloured diamonds and gemstones which can be hard to find somewhere else. The diamonds may also be conflict-free, basically a significant factor for many buyers.
“men and women reach you since they look for something just a little different, one thing more special than what the rest of us provides,” Benji stated.
While Leibish & Co. provides top-quality conventional expensive diamonds, the company focuses on colourful, distinctive precious jewelry. Whenever requested the reason why the business features these a higher client return price, Benji quickly pinpoints the primary reason.
“It is a variety of outstanding services and products, great service, and jewelry crafted into greatest levels of brilliance,” he stated. “The jewellery we make is certainly not your everyday, mass-produced sorts of product. Every piece is tailor-made to completely fit the diamond or gemstone chosen by customer.”
A Family Affair With Personal Service
Leibish & Co. is a real family company, with Leibish’s family members playing key parts during the organization.
Leibish functions as Founder and President for the business, while his wife, Rosi, is the company’ Events management. Their particular eldest child, Chavi, serves as the Lead Jewelry Designer â which will be a huge obligation since custom precious jewelry accocunts for over 50percent regarding the company’s business, Benji stated.
Leibish’s oldest child, Yossi, will be the President of Leibish & Co. Another child, Shmulik, that is a graduate on the Gemological Institute of America, will be the Chief Diamond Buyer for company. “Shmulik is, truthfully, one of many talented shade diamond experts in the industry,” Benji mentioned.
Leibish’s son Itzik will be the businesses COO and operates the ny office on Fifth Avenue. Yoni, who is the youngest of Leibish’s five kids, will be the businesses CFO.
“among the longtime members of the team, i will let you know that, though there isn’t any relation, they consider me personally, as well as others, section of their loved ones,” Benji mentioned. “We all bring our very own knowledge towards the business, but interact to constantly develop the business.”
Customers are in addition treated like family at Leibish & Co., where business invests fuel into private service and sales. “If you have ever addressed one specific broker, eg, that is the exact same individual you’ll constantly deal with, whatever you will be phoning or composing in about,” Benji mentioned. “we do not trust driving clients around to various divisions when they’ve a question or particular issue they want to cope with.”
Consumers originate from all around the World
Leibish has actually certain different sorts of customers: you will find buyers, which mainly store through the website, merchants, and the ones for the trade business, who generally go to the business’s major workplaces in nyc, Israel, and Hong Kong.
Most Leibish & Co.’s customers are through the usa. Their after that hottest market is Canada, accompanied by great britain, Australia, Hong-Kong, as well as the rest of Europe.
Consumers at every stage of existence shop at Leibish & Co., though nearly all are between your years of 35 and 54, Benji stated. Moreover, the business garners more or less 300,000 internet site check outs monthly â and keeps the majority of their consumers coming back.
“with more than a 70percent return customer rating, we remain being among the most popular companies within market,” the guy stated.
Colorful Diamonds & Gemstones With a “Design your personal” Option
Leibish & Co. carries high-end jewelry, but preserves inventory freedom, especially for on line consumers, Benji stated. The organization carries a huge selection of loose diamonds and important gemstones, but the essential goods are customized jewelry designs.
“We hold a big number of multicolor diamond and gem stone precious jewelry, which includes in the rarest colors ever viewed,” the guy stated. “the audience is recognized well by our very own bread-and-butter items â yellow diamond and red diamond wedding rings. However, we sell expensive jewelry of nearly every color, and precious gemstones â including sapphires, emeralds, and rubies. We sell precious jewelry constructed with colorless diamonds, as well, but all of our expertise is within the arena of color.”
For consumers that have something in mind and need assist making it possible, Leibish & Co. supplies a “Design yours” precious jewelry tool, which Benji stated is actually its preferred product.
“normally, while looking for a particular piece, individuals frequently desire particular stones and setting types they will have currently dropped obsessed about,” he stated. The “Design a” device enables consumers to create a piece making use of the material, setting, and material of their choice.
“permits these to bring their unique dreams alive â with our expertise in workmanship,” Benji told united states.
Extras & unique on the web Tools in Store for Leibish & Co.
because it appears toward the future, Leibish & Co. is slowly shifting toward higher-ticket things and a lot more product assortment. The company seems comfy branching over to new products because of the dedication and passion it relates to perfect the recent productions.
“we’ve talked-about adding many different extras â such as for instance deluxe watches, bags, as well as pencils,” Benji mentioned. “But we chose to hold back until we 1st perfected our very own main collection of item, which will be expensive jewelry.”
Leibish & Co. is searching for ways to carry on perfecting their well-known site, as well. One of the ways it intentions to boost the on the web experience is through adding augmented reality features, that may offer digital consumers more of an in-store knowledge.
As a business along with its sources in colourful expensive diamonds and ecommerce, Leibish & Co. continues to innovate in a normal market which views modification because different, perhaps not the guideline.